Shipping policy
SHIPPING POLICY
Last updated: August 7, 2026
PROCESSING TIME
All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.
DOMESTIC SHIPPING (CANADA)
We offer the following shipping options within Canada:
- Standard Shipping — Estimated delivery 5–10 business days
- Expedited Shipping — Estimated delivery 2–5 business days
Shipping rates are calculated at checkout based on your location and order weight.
Free standard shipping is available on orders over a qualifying threshold — see checkout for current promotions.
INTERNATIONAL SHIPPING
We currently ship to select international destinations. International shipping rates and estimated delivery times are calculated at checkout.
Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.
ORDER TRACKING
Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
DELAYS
AFRYN is not responsible for delays caused by customs, weather, or carrier disruptions. If your order is significantly delayed, please contact us and we will do our best to assist.
LOST OR DAMAGED PACKAGES
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.
CONTACT
For shipping inquiries, please reach out via our Contact page.